Game Operations Specialist

Job Description

Employee Recognition and Rewards

Anniversary Gifts, Annual Appraisal, Holiday Gifts

Others

Employee Stock Purchase, Company Car

• Customer Service: Greet and assist patrons, address inquiries, and provide guidance on gaming machines and rules.
• Machine Operations: Monitor gaming machines, troubleshoot minor technical issues, and report significant malfunctions to maintenance teams.
• Cash Handling: Manage cash transactions, process payouts, and reconcile cash drawers as needed.

High school diploma or equivalent (required).

Experience in customer service, hospitality, or retail (preferred).

Skills and Qualities

• Strong interpersonal and communication skills.
• Basic math and cash-handling skills.
• Ability to stay composed in high-pressure environments.
• Attention to detail and problem-solving abilities.