Found Description
SummaryFront Desk Duties:Welcome, check-in, and check-out guests efficiently and warmly.Operate the Opera PMS (or similar) to manage reservations, room assignments, and billing.Attend to and resolve guest complaints or concerns with professionalism, empathy, and promptness, always aiming to exceed expectations.Provide tourist information, details on hotel services, and local recommendations.Perform cashier closing duties and basic shift reports.Café-Bar Duties:Oversee and operate the small café-bar service, including preparing hot beverages, simple cocktails, and serving light food items (snacks, pastries).
Ensure the area is always clean, fully stocked, and visually appealing for guests.Attend to guests at the bar, taking orders and ensuring prompt and friendly service.Control basic inventory (coffee, milk, beverages, snacks) and report restocking needs.Adhere to all health, safety, and hygiene standards in food and beverage handling.General Duties:Create reports and manage doc...