Found Description
Summary
Front Desk Duties :
- Welcome, check-in, and check-out guests efficiently and warmly.
- Operate the Opera PMS (or similar) to manage reservations, room assignments, and billing.
- Attend to and resolve guest complaints or concerns with professionalism, empathy, and promptness, always aiming to exceed expectations.
- Provide tourist information, details on hotel services, and local recommendations.
- Perform cashier closing duties and basic shift reports.
Café-Bar Duties :
- Oversee and operate the small café-bar service, including preparing hot beverages, simple cocktails, and serving light food items (snacks, pastries).
- Ensure the area is always clean, fully stocked, and visually appealing for guests.
- Attend to guests at the bar, taking orders and ensuring prompt and friendly service.
- Control basic inventory (coffee, milk, beverages, snacks) and report resto...