Fusion Collision Body Shop Advisor Role

Elevate your career as a Body Shop Advisor at Fusion Collision, where you’ll manage service entries and ensure guest satisfaction with every visit. This position emphasizes active listening and swift problem resolution.
As a Body Shop Advisor, you will greet guests, document vehicle information accurately, and support their service journey. By providing timely estimates and coordinating between customers and technicians, you will help maintain the dealership’s reputation for quality service and integrity.
Key Responsibilities:
• Promptly meet guests and handle inquiries
• Enter and verify guest and vehicle data
• Address guests' primary service concerns first
• Present clear repair options and timelines
• Maintain high customer service standards
Requirements:
• Strong customer interaction abilities
• Familiarity with vehicle service protocols
• Experience in service management software
• Ability to meet sales and service objectives
• Adherence to ...