Functions Coordinator

Duties & Responsibilities

• Oversee overall management, planning and control of the functions and banqueting operation – maintaining 5‑star standards set by both the company and the client within agreed budgetary limits.
• Manage all client events, quoting on function requirements and function bookings.
• Manage and report function reservations.
• Monitor operations during service times.
• Assist in control of production costs.
• Liaise with clients verbally and electronically.
• Assist the Management team as required.
• Build and maintain customer and client relationships.
• Supervise and maintain quality and service at all times to the highest level.
• Ensure that all control measures are in place for all revenue/cash handling/stock control and invoicing all clients after functions.
• Debtors control and following up on payments.
• Ensure all Fedics policies and procedures are complied with...