Found Description
Fully Bilingual Client Support
**Location**: Guadalajara, Jalisco | **Full-Time** | **On-site**
Are you fluent in English and ready to take your customer service skills to the next level? We're hiring a **Fully Bilingual Client Support Specialist** to join our team in Guadalajara. In this role, you'll work closely with our U.S.based legal team, helping clients navigate their legal processes with confidence and clarity.
This is more than a call center job—it's an opportunity to make a real difference while growing in a supportive and structured environment.
What You’ll Be Doing From Day One:
- Handle inbound calls from clients, providing timely and effective assistance.
- Respond to inquiries, offer case updates, and help schedule key appointments.
- Provide administrative support to attorneys and legal assistants in the U.S.
- Draft, proofread, and organize important legal documents (non-litigation).
- Follow up with clients to ensure they are informed and su...
**Location**: Guadalajara, Jalisco | **Full-Time** | **On-site**
Are you fluent in English and ready to take your customer service skills to the next level? We're hiring a **Fully Bilingual Client Support Specialist** to join our team in Guadalajara. In this role, you'll work closely with our U.S.based legal team, helping clients navigate their legal processes with confidence and clarity.
This is more than a call center job—it's an opportunity to make a real difference while growing in a supportive and structured environment.
What You’ll Be Doing From Day One:
- Handle inbound calls from clients, providing timely and effective assistance.
- Respond to inquiries, offer case updates, and help schedule key appointments.
- Provide administrative support to attorneys and legal assistants in the U.S.
- Draft, proofread, and organize important legal documents (non-litigation).
- Follow up with clients to ensure they are informed and su...