Full-Time Reservations Coordinator in BC

Elevate customer service with us as a Full-Time Reservations Coordinator in Blue River, BC. Provide exceptional support through phone, email, and in-person interactions every day.
This position reports to the Sales & Guest Relations Manager and is essential for managing the operations of the Reservations Department. Your role includes dealing with guest inquiries, accurately processing bookings, and updating guest records. You will be the go-to expert on our products and maintain communication flow regarding guest experiences and special requests.
Key Responsibilities:
• Manage daily operations of the reservations department
• Maintain accurate guest reservation details and profiles
• Respond promptly to extensive guest correspondence
• Assist with maintaining reservation software and databases
• Handle payments and coordinate follow-ups on overdue payments
Requirements:
• 3-5 years of experience in customer service and reservations
• Strong communication ...