Full Time Receptionist - Sales Administrator

ESSENTIAL DUTIES

(Includes the following. Other duties may be assigned.)

• Answers all incoming phone calls in a prompt, polite, professional manner while following the processes and procedures set out in the DFC Auto Group, Inc. Standards.
• Directs caller to appropriate department or individual or takes a thorough message.
• Takes detailed messages when calls cannot be completed including caller’s name, telephone number, time of call and information requested.
• Communicates messages to the appropriate parties in a timely manner.
• Greets customers and directs to the appropriate person/department.
• Processes licensing documents as required.
• Stocks in all used vehicles, assigns stock numbers, updates register, creates dockets and posts into 180 and CDK as directed.
• Receives monies from the sales department, processes a receipt, which includes creating deal numbers and customer numbers when necessa...