Found Description
Join Royal Bank of Canada's Network Operations Center as a full-time Operations Analyst. Provide critical support for global network systems and address incidents efficiently while ensuring service continuity.
This analyst role involves monitoring and maintaining RBC’s global network operations around the clock. You will perform technical analysis to minimize incidents and guide teams through service restorations, emphasizing effective communication with both technical teams and management. Your analytical skills will be crucial in managing events and ensuring operational adherence.
Key Responsibilities:
• Provide technical support on complex network incidents
• Monitor domestic and international data centers
• Ensure compliance with incident management policies
• Escalate major operational issues to support teams
• Coordinate requests and troubleshoot network problems
Requirements:
• Bachelor’s degree in Computer Information Systems or equivalent
• Cisco ...
This analyst role involves monitoring and maintaining RBC’s global network operations around the clock. You will perform technical analysis to minimize incidents and guide teams through service restorations, emphasizing effective communication with both technical teams and management. Your analytical skills will be crucial in managing events and ensuring operational adherence.
Key Responsibilities:
• Provide technical support on complex network incidents
• Monitor domestic and international data centers
• Ensure compliance with incident management policies
• Escalate major operational issues to support teams
• Coordinate requests and troubleshoot network problems
Requirements:
• Bachelor’s degree in Computer Information Systems or equivalent
• Cisco ...