Found Description
Become a key ambassador for exceptional guest experiences as a Full-Time Guest Services Captain. Lead your team while ensuring service excellence at our hotel.
This permanent position, starting in August 2026, focuses on delivering outstanding service and managing your team effectively. Responsibilities include supervising Guest Services, addressing guest concerns promptly, and assisting with departmental budgets. Your leadership will shape an exemplary experience for every guest entering our hotel.
Key Responsibilities:
• Lead and supervise the Guest Services team
• Address and resolve guest concerns efficiently
• Participate in departmental meetings regularly
• Manage departmental budget and colleague scheduling
• Provide informative assistance regarding hotel facilities
Requirements:
• Valid Class 5 BC Drivers License
• Class 4 BC Drivers License preferred
• Previous leadership experience in Guest Services
• Familiarity with Property Management Sy...
This permanent position, starting in August 2026, focuses on delivering outstanding service and managing your team effectively. Responsibilities include supervising Guest Services, addressing guest concerns promptly, and assisting with departmental budgets. Your leadership will shape an exemplary experience for every guest entering our hotel.
Key Responsibilities:
• Lead and supervise the Guest Services team
• Address and resolve guest concerns efficiently
• Participate in departmental meetings regularly
• Manage departmental budget and colleague scheduling
• Provide informative assistance regarding hotel facilities
Requirements:
• Valid Class 5 BC Drivers License
• Class 4 BC Drivers License preferred
• Previous leadership experience in Guest Services
• Familiarity with Property Management Sy...
Ready to Apply?
Submit your application for Full-Time Guest Services Captain at Fairmont Hotels & Resorts
Apply Now