Full-Time Customer Service Representative MacEwan

Join MacEwan University as a Customer Service Representative I, committed to delivering exceptional front-line service in the Sport and Wellness department. This full-time role requires strong communication and organizational skills to support diverse clients.
This 12-month non-recurring term position focuses on providing a welcoming environment to students, employees, and the public. You will handle membership registrations, resolve complaints, and manage equipment rentals while monitoring facility access. Candidate must possess a one-year college certificate and relevant customer service experience.
Key Responsibilities:
• Monitor access to the facility for guests
• Identify customer needs and recommend services
• Complete membership and service registration processes
• Manage equipment rentals and facility setup
• Respond to First Aid emergencies
Requirements:
• One-year college certificate in relevant field
• Minimum one year of customer service experi...