Found Description
Join RCT as a Full-Time Customer Experience Specialist dedicated to helping clients through effective communication and support. Enjoy a non-sales environment focused on service quality and making a difference.
This role in the Customer Experience department involves fielding customer inquiries and maintaining accurate records. The position requires you to be empathetic and detail-oriented while collaborating with teams on updates. With continuous training and a commitment to inclusiveness, RCT fosters a nurturing culture to enhance your career.
Key Responsibilities:
• Answer incoming inquiries with professionalism
• Record changes in the customer database
• Provide solutions per service policies
• Collaborate with teams on products and services
• Perform additional duties as assigned
Requirements:
• High school diploma or equivalent
• One-year customer service experience
• Excellent English communication skills
• French skills considered an asset
This role in the Customer Experience department involves fielding customer inquiries and maintaining accurate records. The position requires you to be empathetic and detail-oriented while collaborating with teams on updates. With continuous training and a commitment to inclusiveness, RCT fosters a nurturing culture to enhance your career.
Key Responsibilities:
• Answer incoming inquiries with professionalism
• Record changes in the customer database
• Provide solutions per service policies
• Collaborate with teams on products and services
• Perform additional duties as assigned
Requirements:
• High school diploma or equivalent
• One-year customer service experience
• Excellent English communication skills
• French skills considered an asset
Ready to Apply?
Submit your application for Full-Time Customer Experience Specialist at Rapid City Transportation
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