Full-Time Customer Care Representative

Become a key player in customer satisfaction at Crawford Packaging as a full-time Customer Care Representative in London, Ontario. This role centers on delivering exceptional customer service while effectively managing order processes.
As the primary contact for customers, you will respond to inquiries, assist with order management, and address concerns with professionalism. Your role is crucial to fostering positive relationships and ensuring the accuracy of orders and information. You'll thrive in a fast-paced environment that demands adaptability and strong communication skills.
Key Responsibilities:
• Respond efficiently to inquiries through multiple communication channels
• Process and verify customer orders with precision
• Monitor and handle order follow-ups and concerns
• Maintain detailed records of customer interactions
• Assist the sales team with customer quotations
Requirements:
• High School Diploma or equivalent
• Experience in customer serv...