Found Description
Embark on a fulfilling career with Enterprise Mobility as a Full-Time Customer Assistance Representative in Smithers, BC. Deliver exceptional service while addressing both internal and external customer needs.
In this role, you will support customers' rental experiences by managing in-person and over-the-phone inquiries. Your tasks will include handling reservations, processing transactions, and maintaining vehicle conditions. Additionally, you will perform administrative functions that assist in the overall operation of the branch and enhance customer satisfaction.
Key Responsibilities:
• Take and manage customer inquiries for reservations
• Welcome customers and assess their diverse needs
• Process vehicle returns, check-ins, and account tasks
• Educate customers on rental terms and vehicle features
• Ensure vehicle cleanliness and readiness for service
Requirements:
• High school diploma or higher required
• At least 1 year of relevant customer service ...
In this role, you will support customers' rental experiences by managing in-person and over-the-phone inquiries. Your tasks will include handling reservations, processing transactions, and maintaining vehicle conditions. Additionally, you will perform administrative functions that assist in the overall operation of the branch and enhance customer satisfaction.
Key Responsibilities:
• Take and manage customer inquiries for reservations
• Welcome customers and assess their diverse needs
• Process vehicle returns, check-ins, and account tasks
• Educate customers on rental terms and vehicle features
• Ensure vehicle cleanliness and readiness for service
Requirements:
• High school diploma or higher required
• At least 1 year of relevant customer service ...
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