Full Stack Engineer, Support Experience (Greater China Support)

About the Organization

Support Experience Engineering builds the technology that powers Stripe's global support operations. Our engineers create systems and services that support agents worldwide rely on every day to resolve issues for Stripe's millions of merchants and users — at scale, in real time, and across a growing range of channels and offerings. The Case Resolution Platform team owns the core infrastructure and tooling that enables support agents around the world to do their best work. This includes case routing, live channels infrastructure spanning voice and messaging, machine translation, and integrations that connect Stripe's support stack to the platforms agents depend on.

What You’ll Do

We're looking for full‑stack engineers who want to make an impact on the tools and infrastructure that power global customer support at scale. Our team collaborates with many cross‑functional teams — from Infrastructure to Product to Operations — to deliver ...