Frontline Technical Support Specialist

NTT DATA, Inc. is seeking a customer support professional in the Philippines to provide first-line support for customer issues and service requests. The role requires handling inbound communications and troubleshooting basic hardware and software problems while maintaining high customer satisfaction.

The ideal candidate will document all actions accurately, follow scripted resolutions, and ensure compliance with data protection policies. You will also participate in training sessions to stay updated with processes and technologies.