Frontline Customer Support & Resolution Specialist

XtendOps in Monterrey, Mexico is seeking a Customer Experience Advocate to be the frontline contact for clients. You will manage inquiries and complaints, provide helpful information, and respond to concerns to ensure customer satisfaction across products and services.

The role emphasizes listening and communication skills, data entry accuracy, and proficiency with standard computer applications. The position suits individuals who can remain composed in stressful situations and deliver