Frontline Customer Experience Advisor (Digital Self-Service)

FNB is hiring a Part-time Community Advisor for a 12-month hourly role at our POP locations in Kimberley (Monument Heights). You will deliver exceptional customer experiences by understanding needs, guiding customers to digital and self-service options, and processing requests efficiently.

The role emphasizes sales support, service excellence, and migration to digital channels within the POP network to grow the client base while adhering to governance and service standards.