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Front Office VIP Concierge Role

FAIRMONT

banff, division no. 15, Canada Full-time June 15, 2026

Found Description

Become a standout VIP Concierge at Fairmont Banff Springs, providing tailored services to elite clientele. Use your hospitality knowledge to enhance guest experiences with personalized attention.
In this Front Office role at Fairmont Banff Springs, you'll utilize your two years of hotel experience to create seamless experiences for VIP guests. Expertise in hotel services and the local attractions is essential for curating memorable stays. Engage guests with proactive communication and professional greetings while handling all their needs with care and efficiency.
Key Responsibilities:
• Provide exceptional service from check-in to departure
• Expertly manage bookings and guest itineraries
• Foster meaningful relationships with high-profile guests
• Resolve inquiries and concerns promptly
• Maintain hotel service standards and assist colleagues
Requirements:
• At least 2 years in concierge or hotel services
• Les Clefs d’Or membership an asset
• Strong k...

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