Front Office Supervisor (Reception)

Shangri-La Mactan, Cebu is a multi‑faced leisure destination spread over 13 hectares of lush greenery, landscaped gardens, and a 350‑meter white‑sand beach. The 5‑star resort offers luxury accommodation, dining, wellness, entertainment and recreational activities. Guests can enjoy beach‑side luxury within spacious rooms and suites, coupled with a range of Asian‑style cuisine and world‑class service, making it a sought‑after tropical getaway.

Front Office Supervisor (Reception)

As a Front Office Supervisor (Reception), you will:

• Ensure the daily operation of the front office runs smoothly
• Lead and coach the front‑desk team to maintain a high standard of service
• Prepare daily, weekly and monthly reports, including room occupancy and revenue data
• Solicit guest feedback to help improve the hotel’s performance
• Create an exceptional experience for all guests

Qualifications

• Experience...