Found Description
Flora Hospitality is seeking an experienced and customer-focused Front Office Supervisor to join its team in Dubai. This opportunity is ideal for hospitality professionals with experience in luxury hotel environments who can deliver exceptional guest services while effectively managing front desk operations.
The successful candidate will supervise daily front office activities, support the hotel team in maintaining high service standards, and ensure smooth guest experiences. The role requires strong leadership skills, excellent communication abilities, and the ability to remain calm and professional in a fast-paced hospitality environment.
Responsibilities
- Supervise front office operations and ensure efficient daily workflow.
- Manage guest check-in, check-out, and front desk service procedures.
- Provide leadership and support to front office team members.
- Handle guest requests, concerns, and complaints professionally.
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