Front Office Manager (Hyde Opening)

The Front Office Manager is responsible for overseeing the daily operations of the Front Office Department, ensuring that guest and employee satisfaction exceeds expectations while delivering profitable results to owners and investors. Ensure that front desk and communications meet hotel standards for maximum guest satisfaction.  Act as the main contact for guests and other hotel departments.

Duties & Functions:

• Oversees the daily operations of the Front Office, ensuring that all established front office and hotel policies are followed, promoting a safe environment and quality services to achieve maximum guest satisfaction and financial success.
• Responds professionally and courteously to arriving, departing, and in-house guests with accurate and timely information and services.
• Courteously answers inquiries and accepts reservations referred from agents, both in person and by tel...