Front Office Lead, Guest Experience (Luxury Hotel)

Shangri-La Group is seeking an Asst. Front Office Manager in Manila. The role focuses on enhancing guest experiences, supervising the front desk team, ensuring product familiarity among colleagues, and overseeing arrivals and departures.

The ideal candidate will take pride in hospitality, possess strong leadership and interpersonal skills, and ideally have hotel management education. Fluency in English is required. Join a team that values service excellence.