Front Office Executive(Female)

CONNECTING 2 WORK

Thiruvananthapuram, Kerala, India Full Time June 13, 2026

Found Description

Job Description

Description:

Follow up customer calls where necessary

Complete call logs and produce call reports

Answer calls professionally

Respond to customer inquiries

Research required information using available resources

Handle and resolve customer complaints

Enter customer information

Identify and escalate priority issues

Route calls to appropriate resource

Identify and escalate situations requiring urgent attention

Track and route problems and requests and document resolutions

Stay current with system information, changes and updates

Greet and welcome guests as soon as they arrive at the office

Direct visitors to the appropriate person and office

Answer, screen and forward incoming phone calls

Ensure reception area is tidy and presentable, with all necessary s...

Submit your application for Front Office Executive(Female) at CONNECTING 2 WORK