Found Description
Brentwood Suites is looking for a Front Office Associate who shall be responsible for the smooth and efficient handling of the day-to‑day operations of the Front Office.
Responsibilities
- Handles guest check‑ins and check‑outs appropriately
- Checks the expected arrivals and expected departures of the day
- Takes reservations over the telephone, through email, and in person; answers queries regarding the hotel’s services, charges, dining facilities, sports facilities, and travel directions
- Ensures complete and proper registration of guests in the profile system
- Posts all payments and charges accurately in the guest folio, balances the cash at the end of the shift, and generates accounting reports for the benefit of the next shift
- Files all vouchers and reports for night audit/accounting and FO copy
- Handles all business center transactions
- Ensures the cleanliness of the reception area and that...