Found Description
Job Description
Health Insurance, Employee Discount, Free Meals, Be the face of heartfelt hospitality.
As a Guest Services Agent, you’ll handle front desk operations, including reception, cashiering, guest relations, and reservations. This multi-functional role offers cross‑training across key hotel departments.
Responsibilities
- Welcome guests and manage check‑in/check‑out.
- Process payments and foreign exchange transactions.
- Assist with guest inquiries, requests, and feedback.
- Promote hotel offers and upsell services.
- Support other departments (Concierge, Reservations, F&B) as needed.
- Ensure accurate reports and smooth shift transitions.
Qualifications
- Friendly, professional, and service‑oriented.
- Strong communication and attention to detail.
- Willing to work flexible shifts (AM/PM/Midnight).
- Hotel or customer service experience ...