Front Office Agent / Receptionist
Blue Sand Boutique Hotel – Folegandros
The hotel operates from May until end of October
Tasks & Responsibilities:
Handle incoming reservation inquiries via phone, email, and online platformsHandle check-in and check-out proceduresWelcoming and escorting guests to their roomsPromote property’s services, handles guest needs and requestsCollaborate with other departments to ensure the guest's specific requests and preferences are metHandle guest complaints and resolve issues to ensure guest satisfactionPresent bill to guest prior departure & handle room charges and paymentsRun daily reports Απαραίτητα Προσόντα:
Qualifications:
2+ years experience in similar position in a 4* or luxury/boutique hotelProficient in hotel property management systems and reservation software (e.g. Webhotelier, Extranets, Pylon)Ex...