Front desk trainee - mett barcelona (La Línea de la Concepción)

About METT Barcelona

METT Barcelona is a 5‑star hotel located in an elevated and peaceful setting with breathtaking views. The hotel focuses on personalized service and wellness concepts.

Mission

As a Front Desk Trainee, you will support the Spa Reception team and provide an exceptional, personalized experience to our guests.

Responsibilities

• Welcoming and assisting spa guests with professionalism and warmth.
• Managing spa reservations, appointments, and guest inquiries.
• Supporting daily spa reception and front desk operations.
• Assisting guests with information about treatments, facilities, services, and products.
• Coordinating appointments and schedules with therapists to ensure a seamless guest experience.
• Handling phone calls, emails, and reservation requests efficiently.
• Processing guest check‑ins, check‑outs, and payments when required.
• Ensuring reception and waiting ar...