Found Description
Job Requirements
- Education: College graduate (preferably in Hospitality, Business, or related field)
- Experience: Minimum of 6 months of experience in hotel front desk operations
- Physical Appearance: Slim body type, Must have appealing features and height.
- Other: Excellent communication and interpersonal skills, with a strong focus on guest satisfaction
Additional Information
- Working hours: Flexible, including weekends and holidays
Responsibilities
- Greet and check in guests in a courteous and efficient manner
- Manage reservations, both over the phone and in person, ensuring accuracy in the booking system
- Handle guest inquiries, provide information about the hotel’s facilities, services, and local attractions
- Address guest concerns and complaints professionally and efficiently
- Process check-outs and paym...