Found Description
This role supports healthcare practices by handling inbound and outbound patient communication, scheduling appointments, and maintaining accurate records. A great fit for organized, tech‑savvy candidates comfortable with phones and multitasking.
Position Summary
This hybrid role combines responsibilities from front desk coordination, call center operations, and sales outreach. You’ll manage inbound and outbound communications, schedule appointments, maintain accurate records, and contribute to patient acquisition efforts. Your work ensures smooth operations and a welcoming experience for every patient.
Key Responsibilities
Patient Communication & Call Management
- Handle high volumes of inbound and outbound calls with professionalism and empathy.
- Respond to voicemails, emails, and social media inquiries.
- Resolve patient concerns and elevate complex issues as needed.
- Collaborate with US-based healthcar...