Front Desk Receptionists

On-site - Lapu-Lapu Fresh Graduate/Student High/Senior High School Full-time

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Job Description

• Greet and welcome guests upon arrival with a friendly, professional demeanor.
• Manage check-in and check-out processes accurately and efficiently.
• Handle reservations, cancellations, and modifications in the reservation system.
• Provide guests with information on resort services, amenities, and local attractions.
• Address guest inquiries, requests, and complaints in a timely and courteous manner.
• Process payments, issue invoices, and manage billing procedures.
• Coordinate with housekeeping and maintenance to fulfill guest needs and requests.
• Maintain an organized and clean front desk area.
• Education: High school diploma or equivalent (college degree is a plus).
• Experience: Previous experience in hospitality or customer service roles is preferred.
• Skills:
• Strong com...