Found Description
Order Processing
- Arrangement of deliveries via different couriers
- Checking orders before dispatch
Online Customer Service (Shopify/Viber/Calls)
- Respond to customer inquiries & concerns as needed
- Assisting with other administrative tasks, data entry & online research
On-site Customer Service (Walk-ins inquiry & salon service)
- Responsible for the reception area
- Manages salon opening & closing as required
- Monitors and tracks appointments in the salon
Qualifications
- Relevant 1-2 years of experience
- Customer service oriented
- Excellent knowledge of MS Office or Google Workspace
- Strong communication & people skills
- Good organizational & multi-tasking capabilities
- Detail oriented