Front Desk Officer

Responsibilities

• Greet and welcome guests with a friendly demeanor.
• Manage check-in and check-out processes efficiently.
• Handle inquiries and provide information about hotel services.
• Maintain a clean and organized front desk area.
• Assist with reservations and billing inquiries.
• Coordinate with other departments to ensure guest satisfaction.
• Perform administrative tasks as required.

Qualifications

• Educational Qualifications: Bachelor’s degree in HM, any related field/Undergrad.
• Experience Level: Less than 1 year of relevant experience.
• Skills and Competencies: Excellent customer relationship management, strong communication, and effective interpersonal skills.
• Working Conditions: Professional office environment, may require standing for long periods.
• Qualities and Traits: Friendly, organized, and detail-oriente...