Found Description
Weareseekinganexperiencedandcustomer-focusedFrontDeskManagertoserveasthefaceofourhotelandleaddailyfrontdeskoperations.Thesuccessfulcandidatewillensureguestsreceiveawarmandwelcomingexperiencewhileoverseeingfrontdeskstaff,managingguestservices,resolvingconcerns,andmaintaininghighstandardsofprofessionalismandhospitality.
TheFrontDeskManagercombinesstrongleadershipskills,excellentcustomerservice,andoperationalexpertisetocreateexceptionalguestexperiencesandsupporttheoverallsuccessoftheproperty.
Key Responsibilities
Front Desk Operations
- Overseeallaspectsoffrontdeskoperationsduringassignedshifts,including:
- Welcomingandgreetingguestsinaprofessionalandfriendlymanner.
- Answeringtelephonecallsandrespondingtoguestinquiriespromptly.
- Processingguestcheck-insandcheck-outsefficientlyandaccurately.
- Balancingdailytransactionsandcompletingshiftreconciliation.
- Countingandbalancingcashtillsatthebeginningandend...
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