Front Desk Manager at Physical Hotel

Lead the front desk operations in a physical hotel setting. As a Front Desk Manager, you will oversee guest services, maintain supplies, and ensure customer satisfaction.
This role requires on-site presence and focuses on managing daily front desk tasks. You will negotiate with suppliers and clients, prepare marketing plans, and address any customer concerns promptly. Also, you will enforce hotel policies and establish work schedules for your team.
Key Responsibilities:
• Negotiate supplier contracts for materials and supplies
• Coordinate with clients for facility usage agreements
• Develop and implement effective marketing plans
• Oversee all maintenance activities at the hotel
• Address and resolve customer complaints efficiently
Requirements:
• Prior experience in hotel management or related field
• Strong negotiation and communication skills
• Ability to enforce policies and provide customer service
• Experience in managing a small team of 1 to ...