Front Desk & Guest Experience Associate

Shangri-La Group in Abu Dhabi seeks a Front Office Agent as part of their Emiratisation Program. This role involves delivering exceptional customer service, managing check-in/check-out procedures, handling reservations, and ensuring guest satisfaction through efficient communication and professionalism.

The ideal candidate is a fresh graduate who embodies Emirati values and is eager to develop a career in hospitality, with structured learning pathways and competitive benefits.