Front Desk & Customer Experience Specialist

DIRECT IMPORT CONCEPT SDN BHD based in Klang City, Malaysia is seeking a Customer Relations and Front Desk professional to serve as the first point of contact. You will assist walk-in customers while managing inquiries through various communication channels.

The ideal candidate should be proficient in coordinating appointments, maintaining customer records, and ensuring effective communication between departments. This role is essential for providing exceptional customer service and administrative support.