Front Desk Assistant Executive

Up to $2,300

CMPB Depot

Monday to Friday: 8am to 5.30pm

To deliver excellent service quality at service counters which handle customer enquiries, requests and processing of transactions in accordance to service standards, processes and policies.

• Receive and welcome the visitors, provide clear directions where needed.
• Respond and explain appropriately to public enquiries and requests according to guidelines and policies.
• Process registrations and the release counter efficiently and verify checklists accurately for various requirements.
• Process applications for NS registration, enlistment, deferment requests, and exit permit, made in accordance with NS policies in the required time periods.
• Process documents and provide clear instructions for release.
• Guide users at the eLobby or other self-help kiosks where required.
• Verify and issue cards and...