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Front Desk Agent

Pomeroy Kananaskis Mountain Lodge

Calgary, Alberta, Canada Full Time - Hourly June 11, 2026

Found Description

We are looking for a Front Desk Agent to join our team at the Westin Calgary Airport!


Are you a personable individual with a knack for problem-solving and organization? This is the perfect job for you! 


Job Description


As a Front Desk Agent, you have the authority to exceed guest expectations and create a lasting positive impression on each guest. Your role is very important because you are the first impression on each of our guests. Additionally, you will achieve excellence by maximizing room revenue every shift while delivering against key financial goals for the department. Ultimately, you are a key component in making each guest’s experience warm, pleasant, and memorable.


Key Focuses

  • Maintains a friendly, attentive, and professional demeanor during all guest encounters and responds appropriately to guest complaints.

  • Ensures the front desk, lobby, and guest entrance are “picture-perfect” for optimal ...
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