Front Desk Agent - Breckenridge

Compensation Amount

22.00 USD Hourly

Job Summary

The Front Desk Agent must have the ability to perform all desk attendant functions including checking guests and vendors in and out, reservations, and switchboard. Must have strong customer services skills.

Job Description

ESSENTIAL FUNCTIONS

• Provide administrative, reception and program support to management and staff.
• Manage phone activity including providing general knowledge to callers.
• Manage walk-in traffic. Sign in customers as needed. Smile and greet customers in a welcoming manner.
• Register and assign rooms to guests.
• Provide quotes for room rates and up-sell the guest when possible.
• Assist in coordinating the Front Desk and the Housekeeping Department.
• Verify that the correct charges and credits are posted to the corresponding guest folio. Collect payment for charges on the guest folio.
• Ensur...