Found Description
Front Desk Agent – The Ritz-Carlton Tenerife, AbamaWe are looking for service-driven professionals who excel in attention to detail, anticipate guest needs, and thrive in a luxury hospitality environment.
Responsibilities
Welcoming guests in a warm, professional, and brand-aligned manner.
Managing check-in and check-out procedures, ensuring accuracy and efficiency.
Providing detailed information about the resort, its facilities, services, and experiences.
Attending to guest requests, preferences, and special requirements, coordinating with relevant departments as needed.
Handling room reservations, modifications, and cancellations using internal systems.
Managing payments, billing, and account closures in line with established procedures.
Addressing guest concerns and complaints with empathy, discretion, and a solution-oriented mindset.
Actively promoting hotel services and identifying opportunities for up-selling and cross-selling.
Mai...
Responsibilities
Welcoming guests in a warm, professional, and brand-aligned manner.
Managing check-in and check-out procedures, ensuring accuracy and efficiency.
Providing detailed information about the resort, its facilities, services, and experiences.
Attending to guest requests, preferences, and special requirements, coordinating with relevant departments as needed.
Handling room reservations, modifications, and cancellations using internal systems.
Managing payments, billing, and account closures in line with established procedures.
Addressing guest concerns and complaints with empathy, discretion, and a solution-oriented mindset.
Actively promoting hotel services and identifying opportunities for up-selling and cross-selling.
Mai...