French-speaking Technical Support Rep (A)

Are you a fluent French speaker living in the vibrant city of Porto? A premier global customer relations company is looking for friendly, motivated individuals to join an expanding technical care team!

If you enjoy answering questions, helping people navigate apps or digital services, and want to kickstart a stable office career, this is the perfect spot. Do not worry if you are not a computer engineer—the company provides a comprehensive, fully paid training program from day one to teach you every tool and system you will need to succeed.

Responsibilities (What you will do)

• Be the First Contact: Answer incoming calls, emails, or chat messages from French-speaking customers who need help with their accounts or services.
• Solve Everyday Technical Issues: Listen carefully to the customer's problem, figure out what went wrong, and walk them through the solution step-by-step using an easy company guide.