Found Description
We are looking for a French speaking Customer Service and Technical Support Advisor with English.
Purpose of the role
We would like to have experts to become ambassadors of our brands
We would like our experts to provide 360 º support to all our brands in presales and aftersales scenarios, (including physical stores and e commerce), basic technical support for troubleshooting and backoffice tasks.
Requirements
- C2 Level of French
- Advanced level of English
- Listening and understanding capacity
- Empathy (Understanding others)
- Customer focus
- Problem solving and Technical learning
- Integrity and trust
- Conflict management
Desirable experience
- Digital (User level)/ e-commerce user.
- Cross-Selling Up-Selling.
- Social Media User
- A plus if they have pr...
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