French Speaking Customer Advisor (on-site)

Join our fast-growing team in Lisbon, Portugal as a French-Speaking Customer Advisor for a top global payment solutions company! In this role, you will act as the primary point of contact for French speakers utilizing a world-leading online finance platform. We are looking for individuals who excel at communication, love solving problems, and are passionate about providing excellent service in one of Europe's most beautiful cities.

As a Customer Advisor, you do far more than just answer everyday inquiries. You guide users through the online payment ecosystem and ensure their financial transfers go smoothly.

Key Responsibilities & Daily Operations

In this position, your regular workspace routine will involve:

• Multichannel Help: Respond to incoming inquiries via telephone and live chat, delivering clear, helpful advice on how to navigate the payment system.
• Technical Diagnostics:<...