Freelance Remote L2 Support Lead for Retirement Plans

A technology-driven company in the Philippines seeks a Customer Support L2 for a remote project supporting financial services. This role involves overseeing customer support agents, ensuring operational excellence, and delivering high-quality customer service related to retirement plans. The ideal candidate will have leadership experience in a customer support environment, fluency in English, and strong problem-solving skills. This position offers flexible hours and competitive compensation based on performance.
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