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Fraud Strategy Senior Manager at Neo

Neo Financial

calgary, ab, Canada Full-time July 12, 2026

Found Description

Drive fraud prevention and detection at Neo as a Senior Manager of Fraud Strategy. Lead cross-functional teams to protect customers while optimizing strategies across various business lines.
In this pivotal role, you will develop and execute comprehensive fraud strategies, collaborating closely with data, technology, and operations teams. As the Senior Manager, you will also analyze fraud threats, monitor performance metrics, and enhance customer experience without compromising security. Your expertise will shape Neo's fraud management approach across product launches and existing operations.
Key Responsibilities:
• Develop and optimize fraud strategies for onboarding and transactions
• Manage false positive thresholds for better customer experience
• Monitor and update rules against emerging fraud patterns
• Collaborate with cross-departmental teams for fraud initiative delivery
• Maintain analytical frameworks for performance reporting
Requirements:
• Exten...

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