fraud specialist up to $2500

• Min O Level / NITEC (At least 1-2 years of working experience)
• Comfortable over the phone fronting customers

• Perform analysis on customer profile and usages to identify suspicious transactions and unusual calls patterns
• Call customers for authentication
• Liaise with internal departments on customer's requests and/or disputes
• Conduct interviews for fraud investigation purposes
• Suspend or resume services in systems
• Generate letters and Interim Bills
• Attend to queries from internal staff
• Perform Basis administrative work and follow up on ad-hoc system extractions
• Prepare Internal Memorandum
• Prepare daily / monthly routine statistics

Contract

SGD 5,000 - SGD 6,000 /Month

Full-Time