Fraud Prevention Analyst

Interactive Brokers

singapore, singapore, Singapore Full-time July 21, 2026

Found Description

Responsibilities

Pro-active handling of client exceptional inquiries via call backs - verbal and video client verification;

Handling escalations of client inquiries pertaining to IBKR’s security system via tickets;

Problem management with focus on security protocols and practices;

Handling escalations of suspicious client activity or behavior to IBKR's security team.

Qualifications and Skills:

2+ years experience in an information or fraud prevention role with application security

BSc in STEM areas (Science, Technology, Engineering and Mathematics

Good mastery of Windows and/or macOS computer systems and basic office applications

Experience and advanced user knowledge of both iOS and Android smart phone operating systems

Languages: Good English and Mandarin. Any additional language is a plus.

Analytical approach to problem solving

Organized, practical, good attention to deta...

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