Fraud Operations Investigator — WhatsApp Live Support

Félix is seeking a Fraud Operations Investigator to join our team in Mexico, Jalisco. This role requires handling customer interactions and investigating suspicious transactions through a WhatsApp-based platform.

As the first point of contact for customers facing issues like declined transactions and fraud suspicions, you will navigate sensitive situations with professionalism. The position promises a gross monthly salary of $25,000 MXN, alongside a dynamic environment emphasizing transparency and collaboration.