Fraud Operations Architect - Scale Fintech Growth

Félix is seeking a Product Operations Specialist focused on fraud operations to architect scalable SOPs for high-value remittance processes. You will audit, map, and optimize workflows, partnering with Engineering and Product to drive automation while protecting legitimate customers.

You will maintain guardrails to minimize false declines and preserve a smooth user journey. In a fast-growing fintech environment, you will own metrics, dashboards, and cross‑functional communications, ensuring SOPs